• Appointment Book

  • Booking appointments

    Book existing and new patients, set the appointment details, use booking zones and urgent slots, book families, block out time and place treatment plan appointments. Who it is for: practice…

  • Changing, cancelling and rebooking appointments

    Move, resize and rebook appointments, cancel with reasons and late cancellation charges, handle FTAs, delete mistakes, edit notes and cover clinician absence. Who it is for: practice managers and administrators,…

  • Online bookings and video appointments

    How patients book online, how portal bookings show in the diary, the weekly Online Bookings report, and video appointments and calls. Who it is for: practice managers and administrators, clinicians,…

  • Finding your way around the diary

    The three diary views, moving between dates, reading appointments, colours and columns, searching for free slots, printing and day notes. Who it is for: practice managers and administrators, clinicians, dental…

  • Confirmations, reminders and contacting patients

    Confirm appointments, send SMS, emails, form links and appointment letters from the diary, understand appointment reminders and confirmations, and resend portal references. Who it is for: practice managers and administrators,…